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I'm going to do this as a show of hands: How many of you still regularly refer to a dictionary, either print or online?

Now, a second question. Again, a show of hands

Thank you very much for your kind attention

If I asked you to picture the air, what do you imagine?

How many of you have used an electronic spreadsheet, like Microsoft Excel?

Very good. Now, how many of you have run a business with a spreadsheet by hand, like my dad did for his small printing business in Philadelphia? A lot less.

In fact, I have a feeling that if Lehman Brothers was Lehman Brothers and Sisters, they might still be around

The more interesting question is: Did it matter they were contemplating the parable of the Good Samaritan?

Right now, as Bill McDonough has pointed out, the objects that we buy and use have hidden consequences

Excuse me, may I say something ?

Now I'm gonna hand you over to my colleague

I'll kick it off with a brief outline

This brings us to question the liability programmers and the code they write be given the power to determine life and death for consumers who buy their cars

We’ll finish off with a q&a session

Now I’d like to move on to

If anyone has questions I’ll be happy to answer them

This ties in with our goal

It is a high-stakes game

Please feel free to interupt if you have any questions

I’d like to wind things up by saying

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej