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We invite you to participate in a customer service survey designed to gauge your opinions on how to provide excellent customer service

How about next Monday at 9 am, Pacific Time.

If you have any questions please ask

By completing this survey you can help shape future service offerings

Thank you very much for coming along here today

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If I've mistakenly contacted the wrong person, I apologize and would greatly appreciate an introduction to the correct party.

I'm looking to gain experience writing about a wider variety of topics

Let me know if I can be of any other assistance

My schedule is pretty chewed out tomorrow

In reference to my e-mail of June 25th …

Thank you for replying to my email.

When hell freezes over

Not a snowball’s chance in hell

Sorry, I’m afraid I don’t follow you.

We’ve contacted Apple to find out more and will update this post when we hear back.

A fact came out of MIT, couple of years ago

So I want to talk about education and I want to talk about creativity

How many of you have used an electronic spreadsheet, like Microsoft Excel?

It’s a bright new day for content

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej