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viable business

Standing in for Frank today is Bob Smith.

Bob had to stand in for Frank due to an illness

So I've shown how tall buildings can be social connectors, but what about public architecture?

I want to pause on that question: What makes a word real?

I'm going to do this as a show of hands: How many of you still regularly refer to a dictionary, either print or online?

Now, a second question. Again, a show of hands

I wanted to check in to see if you have any other questions about

e-mail me if you have questions I can help with

When will my order be shipped, and when can I expect delivery?

If I asked you to picture the air, what do you imagine?

How many of you have used an electronic spreadsheet, like Microsoft Excel?

Very good. Now, how many of you have run a business with a spreadsheet by hand, like my dad did for his small printing business in Philadelphia? A lot less.

In fact, I have a feeling that if Lehman Brothers was Lehman Brothers and Sisters, they might still be around

The last three or four years, there’s been a lot of change, and this has been another phase of it

Prototyping is something that needs to be completely woven into the fabric of how you create strategies and products

so let’s put a little time in now to make sure

the reality of being an entrepreneur can be very different

company that specialized in creating products for

The more interesting question is: Did it matter they were contemplating the parable of the Good Samaritan?

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej