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I want to pause on that question: What makes a word real?

I'm going to do this as a show of hands: How many of you still regularly refer to a dictionary, either print or online?

Now, a second question. Again, a show of hands

I wanted to check in to see if you have any other questions about

e-mail me if you have questions I can help with

When will my order be shipped, and when can I expect delivery?

If I asked you to picture the air, what do you imagine?

How many of you have used an electronic spreadsheet, like Microsoft Excel?

Very good. Now, how many of you have run a business with a spreadsheet by hand, like my dad did for his small printing business in Philadelphia? A lot less.

The more interesting question is: Did it matter they were contemplating the parable of the Good Samaritan?

Are you up for a coffee meeting sometime next week at the Midtown Starbucks?

Do you possibly drive in the direction of

How did they find their solution?

How far is it on foot ?

Why should we have to sit there and write out all this stuff when 80-90% of it is the same stuff that we write for every other project?

What are some challenges the company has overcome?

Any advice for other startups?

“Did Steve Jobs really create the iPod and iPhone, or was it the creative collective of team members at Apple?

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej