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The good news is that ...

Thanks for the info.

the visible story is ...

So what this tells us is that

I'm not sure in your scenario, but if possible, would you please send me a file so that we can do some further test.

Let me talk with our internal teams and investigate this further and get back to you.

I am writing to you for information about your commercial building.

The reason I am sending this message is to clarify a few things.

Any information you could give would be helpful.

We invite you to participate in a customer service survey designed to gauge your opinions on how to provide excellent customer service

This survey will take approximately five to ten minutes to complete

By completing this survey you can help shape future service offerings

Please note you may ...

I am writing in connection with last week's meeting.