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Now, a second question. Again, a show of hands

I'm going to do this as a show of hands: How many of you still regularly refer to a dictionary, either print or online?

How many of you have used an electronic spreadsheet, like Microsoft Excel?

Very good. Now, how many of you have run a business with a spreadsheet by hand, like my dad did for his small printing business in Philadelphia? A lot less.

Happens time & time again...

Design has always been a passion of mine, dating back as long as I can remember.

As soon as I find out, I’ll call you back

Which is where Tandem’s business model comes in

I hope this helps, but please let me know if you need anything else or if you have any other questions.

Okay, so that looks like most of you.

Okay, many fewer.

If I asked you to picture the air, what do you imagine?

so let’s put a little time in now to make sure

I didn't catch that

Could we go over that again?

Oh, one other thing.

Let’s run over the game plan one more time.

Let’s run through the minutes again.

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej