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We invite you to participate in a customer service survey designed to gauge your opinions on how to provide excellent customer service

This survey will take approximately five to ten minutes to complete

I am writing to you for information about your commercial building.

The reason I am sending this message is to clarify a few things.

Any information you could give would be helpful.

I am writing in connection with last week's meeting.

Anyone sitting here? Help yourself.

Are we on the right road for the football stadium?

Yeah, just keep on going - you can't miss it

If you pass the police station,then you've gone too far

Can you show me where it is on the map?

If I've mistakenly contacted the wrong person, I apologize and would greatly appreciate an introduction to the correct party.

Take the number 44 and ask the driver for the best stop

How many blocks are we from the downtown?

Do you know of any good restaurants nearby?

We're a little lost, can you show us the way to Hotel Paradiso

Do you have any vacancies for tonight?

By completing this survey you can help shape future service offerings

Your responses will only be used to analyze your opinions about different customer service offerings, so please be as candid and direct as possible

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej