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Now, you might think this is

Now, I know what you're thinking. You're thinking ...

We’ll finish off with a q&a session

If anyone has questions I’ll be happy to answer them

Please feel free to interupt if you have any questions

I just wanted to make sure we're all on the same page

Is it any surprise that our world, marching to the drumbeat of GDP, is teetering on the brink of environmental disaster and filled with anger and conflict?

I'd like to share with you a very quick story to illustrate this

I'd like to give you a little example

Now, I don't have all of the answers. I don't know all of the solutions to this problem, but I do know this

So I've shown how tall buildings can be social connectors, but what about public architecture?

I want to pause on that question: What makes a word real?

I'm going to do this as a show of hands: How many of you still regularly refer to a dictionary, either print or online?

Okay, so that looks like most of you.

Now, a second question. Again, a show of hands

Okay, many fewer.

So, think about it this way

If I asked you to picture the air, what do you imagine?

How many of you have used an electronic spreadsheet, like Microsoft Excel?

Very good. Now, how many of you have run a business with a spreadsheet by hand, like my dad did for his small printing business in Philadelphia? A lot less.

Emails and other online communication

Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"

Ondrej